Frequently asked questions

How do I place an order?

Simply browse our website, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

How long will it take for my order to arrive?
Shipping times vary based on location and shipping method. Estimated delivery times are:

• Standard Shipping: [7-14] business days

• Express Shipping: [5-7] business days

• Kuwait Orders: Same Day Delivery free of charge

What payment methods do you accept?

We can send payment links. We also accept major credit/debit cards (Visa, MasterCard, American Express) and PayPal.

Do you offer Gift Packaging?

Yes, we can pack your items up as gifts. Simply note this in the order.

How can I contact you?

You can reach us by

• urbynaura@gmail.com

• https://urbynaura.shop/contact-us.

• +965 6663-9729

We are always happy to answer your questions.